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Online Therapy Products Global Top30 — Fact Check

说明：每条“原文摘要”来自表格内容的精简概述；“证据摘要”基于可核实来源。若关键主张缺乏官方/可信证据或与来源不一致，则标❌。

产品	结论	原文摘要（表格）	证据摘要	结论说明
1. BetterHelp	❌	订阅制在线持证治疗师服务，含每周一次直播会谈+不限量消息；价格约 $70–$100/周；无免费试用但可申请 financial aid；多国可用（媒体称200+国家）。	官方订阅说明包含每周一次直播会谈、异步消息、工具等，并说明费用随地区等因素变化且有 financial aid。[^bh-included][^bh-cost]	服务形式与价格区间有官方支持，但“覆盖200+国家/地区”及“美国全50州”缺乏官方明确证据，关键地区主张无法核实，判❌。
2. Talkspace	❌	在线治疗+精神科；有免费评估与 Talkspace Go；Talkspace Go 7天试用；订阅价格区间为 Messaging/Video 等；AI用于风险识别与临床辅助；海外可用（需合规）。	官方提供免费在线测评/筛查；Talkspace Go 在 App Store 标注 7 天免费试用；帮助中心提供自费价格说明页。[^ts-assess][^ts-go-app][^ts-pricing]	免费评估与 Talkspace Go 试用可核实，但 AI 相关与海外使用范围未能从官方可访问来源完整证实，关键主张不充分，判❌。
3. Rula	✅	保险为主的在线治疗/精神科；免费保险核验与费用估算；保险自付通常 $0–$50（平均约$15），自费约$150；全美50州+DC。	Rula 官方成本说明页提供保险与自费成本信息；官方新闻稿称治疗服务覆盖全美50州+DC，精神科分州开放。[^rula-cost][^rula-pr]	核心服务、成本结构与地区覆盖均有官方支持，判✅。
4. Headway	✅	保险网络为主的治疗师预约平台；免费保险核验/费用估算；按次计费；覆盖全美50州+DC。	Headway 官方博客宣布已覆盖全美50州；帮助中心说明会在预约前提供费用估算且实

Verification Report — Benchmark Checklist & Appendix Metrics

Date checked: 2026-01-27

Verdict legend: ✅ Verified | ⚠️ Partial / Mismatch | ❌ Not found

2) Benchmark Checklist

Indicators Used in Scientific Research to Evaluate the Quality of a Psychological Counseling System

Last updated: 2026-01-25

What “quality” means in counseling research

In scientific research, the “quality” of a psychological counseling system is rarely treated as a single score. Instead, studies typically evaluate quality across multiple dimensions—most commonly:

Outcomes (effectiveness): do clients improve (and do gains persist)?
Process quality: was counseling delivered well (e.g., therapeutic relationship, fidelity, engagement)?

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